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Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how FerasHajjar.com (“we,” “our,” or “the Website”) collects, uses, stores, and protects your personal information. By accessing or using this Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of data:

1.1 Personal Information (provided by you)

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details and inquiries

  • Billing information (via secure payment gateways)

  • Files or content you upload when requesting services

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1.2 Automatically Collected Information

When you visit the Website, we may collect:

  • IP address

  • Device and browser type

  • Pages visited and time spent

  • Referring URLs

  • Click behavior and session data

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1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic

  • Remember your preferences

  • Support security and fraud detection

You may disable cookies in your browser settings.

2. How We Use Your Information

We use the collected data to:

  • Provide and deliver requested services

  • Create proposals, quotes, and project scopes

  • Process payments securely

  • Communicate with you via email or phone

  • Send invoices, updates, and service-related notifications

  • Improve website functionality and user experience

  • Customize marketing content

  • Comply with legal obligations

We do not sell, rent, or trade your personal data.

3. Retainer Plans & Subscriptions

When you subscribe to maintenance or monthly retainer plans:

  • Billing information is processed securely via the payment provider (e.g., Wix Payments, Stripe, PayPal).

  • We do not store your full credit card details on our servers.

  • Your subscription renews automatically until cancellation.

  • Payment processors may store your data according to their own privacy policies.

4. Data Sharing & Third Parties

Your data may be shared with:

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4.1 Service Providers

We may share necessary information with trusted tools and platforms such as:

  • Wix (hosting and platform provider)

  • Payment processors (Stripe, Wix Payments, PayPal)

  • Google Analytics

  • Email marketing tools (e.g., Mailchimp, Klaviyo)

  • Cloud storage providers

These third parties only access your information to perform specific tasks and are contractually obligated to protect it.

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4.2 Legal Requirements

We may disclose information if required by law, legal process, or to protect our rights, users, or website security.

5. Data Security

We take appropriate measures to safeguard your data, including:

  • SSL encryption

  • Secure servers

  • Access controls

  • Regular platform updates

  • Industry-standard security protocols

However, no digital system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide the services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain accounting and tax records

You may request data deletion at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion (“Right to be forgotten”)

  • Withdraw consent for marketing emails

  • Request a copy of your stored data

To submit a request, contact us at the email below.

8. Email Marketing

By subscribing to newsletters or filling out forms, you consent to receive:

  • Project updates

  • New services

  • Marketing materials

  • Educational content

You can unsubscribe at any time using the link provided in emails.

9. Third-Party Links

Our Website may contain links to external websites.
We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for individuals under 18 years old.
We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically.
    The “Last Updated” date at the top will reflect any changes.

  • You are encouraged to review the policy regularly.

12. Contact Us

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